Developmedica Ltd

 

The Problem

When Developmedica approached Miller Solutions one of the members of staff took on the additional role of solving computer or network issues. As Developmedica grew it became apparent they needed IT experts allowing the internal member of staff to concentrate on his primary job role.

Miller Solutions had been recommended to Developmedica by a trusted advisor from Business Link. After an initial meeting Developmedica decided to go with Miller Solutions as they had the full portfolio of services along with a personal and flexible approach.

The Solution

Miller Solutions performed an onsite audit of the existing computer systems. They performed an inventory of all systems, logged all outstanding issues, and even solved some issues whilst on the first visit. This was very important to Apply2 as they had been experiencing some issues which could not be solved internally.

Since Miller Solutions have been managing our systems we have seen a huge benefit to the business. We don't have major problems with our computer systems, and when issues arise they take care of them before we even notice they are happening. This has had a big impact on us because without our systems we can�t do business.

We would recommend Miller Solutions with confidence because it has been proven to me time and time again the value they bring to us.

"Miller Solutions understand the needs of Developmedica as a small business, and the negative results of down time and therefore they always try and minimise any detrimental effect by offering flexible timings when resolving issues."- Sarah Bell

Benefits

  • Reduced IT issues
  • Centralised Helpdesk
  • Incidents Logged Centrally
  • Network Monitoring of Critical Systems
  • Increased Productivity
Site Header Photo We make your technology work. Committed to excellent customer service.